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Showing posts with the label Catering

Intra-Department relationship

INTRA-DEPARTMENT RELATIONSHIP No individual department in any hotel can work in isolation. To achieve positive moments of truth in any service provided to the guests, no specific department can be responsible: in fact it should be a collective responsibility of all the departments concerned. Each department is equally important for proper functioning of hotel. The food and beverage service department is one of the major selling points of the hotel. All sections under the umbrella of the F&B department coordinate and cooperate with each other to achieve objectives of the department that are customer, management, and employee focused. The following shows the intra –departmental relationship between sections. 1. Food Production In a food and beverage outlet, the F&B production has the most important role to play. Items prepared/dressed here are the ones that the service personnel sell. To be successful in its operations, it coordinates with the other F&B Sect...

Welfare Catering

WELFARE CATERING This category of catering is done not for the objective of making money but as a welfare measure for the target group. One of the major factors in such kind of catering is the consideration of the cost. Since this kind of catering is done as a welfare measure and no profit is expected, so cost becomes a very important factor. Non-commercial operation include catering services in institution such as prison, schools, hospitals, and industries, colleges, universities and old age homes . Among the different branches of welfare catering , the following are the most important ones: Industrial Catering Institutional Catering Service Catering 1 Industrial Catering This branch of welfare catering is carried out in the industrial units or manufacturing units. In the manufacturing industries food is cooked for three levels of employees. They are the shop floor level workers, the supervisors and the managers or executives. While the menu is planned for the s...

Marine/Sea Catering

Marine/Sea Catering  It is referred to marine catering and it is divided into two major parts, Cruise Line Catering Cargo Ship Catering 1 Cruise line Catering Here the catering is done to the passengers travelling in the cruise ships. The modern day luxury cruise liners have a very high. They are equipped with facilities like restaurants, ballroom, discotheques, casino, swimming pool, laundry, etc. on board. The quality of service is exclusive compared to the f&b standard of a five star hotel. The passenger’s meal price is included in the price of the ticket. All the meals during the journey are taken care of by the cruise liners . The highest standard of F&B as well as service is provided here. All the necessary ingredients are picked up from the part of origin including water to cover up the requirement for the entire duration of the cruise and some extra stock for 3-4 days in case of any emergency. All the necessary ingredients are supplied by a contract...

Airline Catering

AIRLINE CATERING Unlike the other transport system like the rail or ocean liners, air transport carry pre-plated food on board as there is no facility available on airline for cooking or presentation. Most airlines design or plan flight-catering establishments or kitchens to meet their requirements. The system was to continue until the country was nationalized and was divided into two separate corporations, one for domestic route and the other for international. Modernization and expansion increased the carrying capacity of passengers in both airlines. It was necessary to increase and expand the catering services with a standard compatible to the cost of airline ticket. To cope with the need of international airline carrier several flight kitchens were established in Bombay (Mumbai), Delhi, Calcutta (Kolkata) and Chennai. Air India started a subsidiary company called the HCI (Hotel Corporation of India) with a view to operate flight kitchens and accommodate passengers i...

Railway Catering

RAILWAY CATERING Catering to passengers during the journey and at halts at stations is called railway catering .In the mid 19 th century the railway network began in India with an operation that was to extend the length and breadth of the vast subcontinent. With travel made easier, people who traveled from one part of the country to the other required food, drink and route. At most of the larger stations catering refreshment rooms were opened. The trains would halt for an appropriate length of time so that the passengers could get a simple meal. Passengers unable to afford the luxury of eating in the refreshment room could get snacks from numerous vendors on the station platform. Railway companies went to the extent of setting hotels attached to the stations so that the passengers who were travelling from one region to another could get some comfort. The luxury of sleeping cars and restaurant cars were a much later development. At the turn of the century the railway mi...

Transport Catering

TRANSPORT CATERING This category of catering involves service of food and beverage in the various modes of transport. This kind of catering has become very professional and developed nowadays. This branch of catering constitutes a significant part of the entire world of catering. Transport catering comprises of the following categories: Railway Catering Airline Catering Sea/Marine Catering

Non Residential Catering

 NON-RESIDENTIAL CATERING This category includes catering establishments, which provide the facility of food and beverage. No accommodation is provided. The main examples are as follows: Restaurants Pubs Bars Night clubs Discotheques Kiosks Fast food outlets Cafeteria 1 Restaurant These are into the business of serving only food and beverage to the customers. They do not provide the facility of accommodation. They can be attached to a hotel or independently existing. A restaurant can be either a multi-cuisine or a specialty restaurant. Specialty restaurant normally operates for lunch and dinner. Specialty restaurant can be attached to a hotel or can independently exist. Multi-cuisine restaurant are traditionally stand –alone or independently existing. Specialty restaurants are comparatively more expensive than the multi-cuisine restaurants. Specialty restaurants serve one type of cuisine like either Chinese or Indian or Italian or Mexican, etc. each and every...