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Showing posts with the label restaurants

Intra-Department relationship

INTRA-DEPARTMENT RELATIONSHIP No individual department in any hotel can work in isolation. To achieve positive moments of truth in any service provided to the guests, no specific department can be responsible: in fact it should be a collective responsibility of all the departments concerned. Each department is equally important for proper functioning of hotel. The food and beverage service department is one of the major selling points of the hotel. All sections under the umbrella of the F&B department coordinate and cooperate with each other to achieve objectives of the department that are customer, management, and employee focused. The following shows the intra –departmental relationship between sections. 1. Food Production In a food and beverage outlet, the F&B production has the most important role to play. Items prepared/dressed here are the ones that the service personnel sell. To be successful in its operations, it coordinates with the other F&B Sect...

Non Residential Catering

 NON-RESIDENTIAL CATERING This category includes catering establishments, which provide the facility of food and beverage. No accommodation is provided. The main examples are as follows: Restaurants Pubs Bars Night clubs Discotheques Kiosks Fast food outlets Cafeteria 1 Restaurant These are into the business of serving only food and beverage to the customers. They do not provide the facility of accommodation. They can be attached to a hotel or independently existing. A restaurant can be either a multi-cuisine or a specialty restaurant. Specialty restaurant normally operates for lunch and dinner. Specialty restaurant can be attached to a hotel or can independently exist. Multi-cuisine restaurant are traditionally stand –alone or independently existing. Specialty restaurants are comparatively more expensive than the multi-cuisine restaurants. Specialty restaurants serve one type of cuisine like either Chinese or Indian or Italian or Mexican, etc. each and every...