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Showing posts with the label Railway Catering

Intra-Department relationship

INTRA-DEPARTMENT RELATIONSHIP No individual department in any hotel can work in isolation. To achieve positive moments of truth in any service provided to the guests, no specific department can be responsible: in fact it should be a collective responsibility of all the departments concerned. Each department is equally important for proper functioning of hotel. The food and beverage service department is one of the major selling points of the hotel. All sections under the umbrella of the F&B department coordinate and cooperate with each other to achieve objectives of the department that are customer, management, and employee focused. The following shows the intra –departmental relationship between sections. 1. Food Production In a food and beverage outlet, the F&B production has the most important role to play. Items prepared/dressed here are the ones that the service personnel sell. To be successful in its operations, it coordinates with the other F&B Sect...

Railway Catering

RAILWAY CATERING Catering to passengers during the journey and at halts at stations is called railway catering .In the mid 19 th century the railway network began in India with an operation that was to extend the length and breadth of the vast subcontinent. With travel made easier, people who traveled from one part of the country to the other required food, drink and route. At most of the larger stations catering refreshment rooms were opened. The trains would halt for an appropriate length of time so that the passengers could get a simple meal. Passengers unable to afford the luxury of eating in the refreshment room could get snacks from numerous vendors on the station platform. Railway companies went to the extent of setting hotels attached to the stations so that the passengers who were travelling from one region to another could get some comfort. The luxury of sleeping cars and restaurant cars were a much later development. At the turn of the century the railway mi...

Transport Catering

TRANSPORT CATERING This category of catering involves service of food and beverage in the various modes of transport. This kind of catering has become very professional and developed nowadays. This branch of catering constitutes a significant part of the entire world of catering. Transport catering comprises of the following categories: Railway Catering Airline Catering Sea/Marine Catering