Intra-Department relationship

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INTRA-DEPARTMENT RELATIONSHIP No individual department in any hotel can work in isolation. To achieve positive moments of truth in any service provided to the guests, no specific department can be responsible: in fact it should be a collective responsibility of all the departments concerned. Each department is equally important for proper functioning of hotel. The food and beverage service department is one of the major selling points of the hotel. All sections under the umbrella of the F&B department coordinate and cooperate with each other to achieve objectives of the department that are customer, management, and employee focused. The following shows the intra –departmental relationship between sections. 1. Food Production In a food and beverage outlet, the F&B production has the most important role to play. Items prepared/dressed here are the ones that the service personnel sell. To be successful in its operations, it coordinates with the other F&B Sect
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TAJ HOTELS

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TAJ HOTEL


Billed by the Times, London as the finest hotel in the East, the Taj’s first hotel, the Taj Mahal Palace & Tower, Mumbai was perhaps the only place in the world where a British Viceroy could rub shoulders with an Indian Maharajah, where the congress could debate with right wing leaders, and where sailors on shore leave could flirt with the Pompadour Follies. Built at the cost of a quarter of a million pounds, the hotel introduced a series of firsts that set new benchmarks in Indian hospitality. Over the years, the Taj brought into Bombay, “Professors of Dance” Mademoiselle Singy to raise temperatures and a few eyebrows with the Tango, the first air-conditioned ballroom to cool things down, the first cold storage, the first licensed bar and more.

The changing decades ushered in new tastes and newer guests including Mick Jagger, Steven Spielberg and David Rockefeller, to name a few. From Nobel laureates to rock stars, fashion divas, to oil-rich sheiks, Taj represented a global village long before the term was to become a cliché. Even today, a hundred years on, guests will find Taj taking luxury to greater heights in all its hotels around the world including business capitals, fairy-tale palaces on secluded islands, in private yachts, aboard executive jets and amidst spas and resorts. Still, as the discerning traveler will note, a little ahead of its time.

Important Milestones in the History of Taj
1903: Created history with the opening of the Taj Mahal Palace Hotel, Bombay (Mumbai), India’s first luxury hotel

1971-72: Pioneered the concept of authentic Palace Hotels in the country with the Rambagh Palace in Jaipur, the palace of Maharajah of the erstwhile state of Jaipur.

1974: Conceptualized the unique beach resort at Fort Aguada, Goa built within the walls of a Portuguese fort overlooking the Arabian Sea.

1976: The fisherman’s cave was built. It is a thirty minutes’ drive from madras from the bay of Bengal with a private beach.
In the same year the Taj group opened the Taj Flight Kitchen in Bombay catering both domestic and international flights.

1978-82: Taj launched in Delhi with its luxury hotel-Taj Mahal Hotel on No.1 Man Singh road and then prepared India for the Asian Games by setting up Taj Palace, Delhi with the largest convention centre in the country. 

1982: Taj established a presence in the Western Hemisphere with the historic St.James Court Hotel near Buckingham Palace, London. 

1984-92: Well before these destinations became world renown for their beauty, Taj expanded to Kerala and Sri Lanka.

1992-97: Rolled out Business Hotels in key cities and towns across the country, branded as Taj Residency hotels.

2000 : Consolidated its position as the largest chain in India with hotels in Ahmedabad and Hyderabad, the latter city being a joint venture with GVK Hotels resulting in a dominant position in the market for premium and luxury hotel rooms.

2002 : The new Taj Exotica Resort  & Spa, Maldives, within six months of its launch, was awarded the title of “The Best Resort in the World” in the first ever Harpers and Queen Travel Awards.
Location: India

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