Intra-Department relationship

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INTRA-DEPARTMENT RELATIONSHIP No individual department in any hotel can work in isolation. To achieve positive moments of truth in any service provided to the guests, no specific department can be responsible: in fact it should be a collective responsibility of all the departments concerned. Each department is equally important for proper functioning of hotel. The food and beverage service department is one of the major selling points of the hotel. All sections under the umbrella of the F&B department coordinate and cooperate with each other to achieve objectives of the department that are customer, management, and employee focused. The following shows the intra –departmental relationship between sections. 1. Food Production In a food and beverage outlet, the F&B production has the most important role to play. Items prepared/dressed here are the ones that the service personnel sell. To be successful in its operations, it coordinates with the other F&B Sect
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OBEROI HOTELS

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OBEROI HOTELS


Rai Bahadur Mohan Singh Oberoi, chairman and the founder of Oberoi hotel was born in August 1900 in Bhaun, a small village in what is now in Pakistan.
Soon after his marriage in 1922 he arrived penniless in shimla, and found a job as a front office clerk in the Cecil hotel at a salary of Rs. 40/month. Some years later he moved to Clark hotel (also in Shimla) and gained experience in all aspects of the hotel operations. In 1934 he bought Clark hotel by mortgaging all his assets and selling his wife’s jewelry.
1930: a cholera epidemic struck Calcutta and the Grand hotel, the largest in the city was forced to close. In 1938 Mr. Oberoi acquired the grand and converted it into profitable business venture. The Oberoi Grand remains to this day Calcutta’s leading hotel.

 1943:Mr. Oberoi took over the associate hotel of India(AHI) with eight hotels in northern India including the Cecil in Shimla, Maidens and Imperial in Delhi, and 4 hotels now in Pakistan.

The Oberoi International in New Delhi, which opened in 1965, was the first modern luxury hotel in the capital. The 35 story Oberoi Towers opened in Bombay in 1978, the tallest building in India.
Mr Oberoi’s dedication to the industry is evident from the Oberoi Center of Learning and Development (OCLD) based in Delhi.

Oberoi Hotels is an Indian luxury hotel chain established in 1934. It has branches in five countries, situated in two continents (Asia and Africa) including two ships. The chain operates hotels and resorts.

The group has cooperated with the United States television channel CNN to produce a television series named “Eye on India”.

Oberoi Hotels & Resorts

Founded :        1934

Headquarters :     India, Indonesia, Saudi Arabia, Mauritius & Egypt

Industry :              Hotel

Website :              www.oberoihotels.com

Location: India

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